Assistance Is On the Way
Our Team Is Ready to Assist You
Every Apex purchase comes with HeroCare —our customer service and support program that makes adopting the Apex as easy as exohumanly possible. Like the Apex, our team stands ready to offer reliable assistance, whenever you need it. So whether you’re looking for the Apex warranty and user manual, or to watch instructional videos on use and maintenance, this is the place.
HeroCare stands ready to assist you with whatever you need, from assembly and fitting to training and storage. Anything we can do to take the weight off your team.
- Watch Instructional Videos and View Training Materials
- Schedule Training and Maintenance Support
- Search the HeroCare Knowledge Base
- Download the Apex Quick Start Guide (PDF)
- Download the Apex User Manual (PDF)
- Order Replacement Components
- View Warranty Information
- Certified Apex Specialist program coming soon
Still not finding what you’re looking for? Contact the HeroCare team, and assistance will be on the way.
Watch Training Videos
We make learning the Apex as easy as possible with instructional videos. In each video, the HeroWear team provides step-by-step instruction for Apex users on assembly and disassembly, wear, use, cleaning and sanitation, inspection, storage, the fit kit, and—of course—sizing, fitting, and selection. Start watching on YouTube.
Explore the Knowledge Base
You have some very specific questions about the Apex, and we have very specific answers just for you in the HeroCare Knowledge Base. Peruse our FAQs, care and maintenance tips, and all sorts of useful knowledge that makes learning the Apex easier and more effective.