Knowledge Base

Helpful training material and tips for getting the most out of your Apex exosuit.

• How do you use the Apex?
• How do you adjust the Apex?
• How should the Apex be cleaned and stored?
• How do you put on the Apex?

Helpful training material and tips for getting the most out of your Apex exosuit.

• Thigh Sleeve Naming Change (2021)
• How do you take apart the Apex?
• How do you inspect the Apex?
• How do you remove and reattach the Switch?

FAQs about getting the perfect fit for your Apex exosuit.

• Does the Apex affect your mobility when you do movements other than heavy lifting?
• Can the Apex cause potential problems with skin when used for a few hours?
• Could there be risk from chaffing due to poor fit?
• How long does it take to fit the Apex? And to put it on and take it off?

FAQs about proper work conditions and uses for the Apex exosuit.

• Can a tool belt be worn with the Apex?
• Is the Apex designed for outdoor work like landscaping, digging, and raking?
• Can you wear the Apex in the rain or wet conditions?
• How is the Apex better than a back brace?

FAQs about the Apex exosuit’s development, design, and performance credentials.

• Do you have a suit to support your back when working in an office, sitting in front of a computer?
• How is the Apex better than a back brace?
• How much fatigue and risk of injury does the Apex reduce? Do you have data/metrics to measure those?
• How many years of R&D went into the Apex?

FAQs about safety considerations and risk reduction when using the Apex exosuit.

• Could there be added risk from restricted range of motion, which could cause transient high forces?
• Would the Apex break down after a while?
• Where can I download the Apex User’s Manual?
• Could using the Apex exosuit alter the lifting technique in a way that increases risks?

FAQs about the proper care and maintenance of the Apex exosuit, as well as warranty information.

• What is HeroWear’s return policy?
• How long is the warranty and what does it cover?
• Tracking Apex Use and History
• Does rain damage the Apex over time?