Every Apex purchase comes with HeroCare: our customer service and support program. Like our exosuit, our team stands ready to offer reliable assistance, whenever you need it. HeroCare assists you with whatever you need, from assembly and fitting to training and storage, to gathering user feedback and data to support your transition to the exosuit era.

If you are looking for tutorial videos and articles on Apex use and maintenance, this support page can be a helpful reference tool for you. If you can’t find an answer, contact us by filling out the form at the bottom of this page.