We’d Love to Take a Look
Although the Apex is not intended for outdoor use in the rain, if you send the broken suit or parts back to us for inspection, and we can determine if they have not been damaged as a result of misuse or exposure to chemicals or wet conditions. If the suit has been used as intended, then it will be repaired and/or replaced under the 1-year warranty.
We take good care of our customers and will do everything we can to keep our exosuits on the workers who need them, especially when the warranty policy applies.
Was this article helpful?
Thank you for your feedback.