Knowledge Base

Helpful training material and tips for getting the most out of your Apex exosuit.

• How do you use the Apex?
• How should the Apex be cleaned and stored?
• How do you adjust the Apex?
• How do you assemble the Apex?

Helpful training material and tips for getting the most out of your Apex exosuit.

• Thigh Sleeve Naming Change (2021)
• How do you remove and reattach the Switch?
• How do you inspect the Apex?
• How do you take apart the Apex?

FAQs about getting the perfect fit for your Apex exosuit.

• Is the fabric breathable?
• Could there be risk from chaffing due to poor fit?
• Does the Apex affect your mobility when you do movements other than heavy lifting?
• How long does it take to fit the Apex? And to put it on and take it off?

FAQs about proper work conditions and uses for the Apex exosuit.

• Can you crouch and bend your knees when using the Apex?
• Will the Apex help when building a deck?
• Does the Apex assist when lifting heavy objects?
• Can a tool belt be worn with the Apex?

FAQs about the Apex exosuit’s development, design, and performance credentials.

• How long have you been testing the Apex and in which conditions? Which industries?
• Does rain damage the Apex over time?
• Would a spill damage the Apex?
• How much fatigue and risk of injury does the Apex reduce? Do you have data/metrics to measure those?

FAQs about safety considerations and risk reduction when using the Apex exosuit.

• Where can I download the Apex User’s Manual?
• Could exosuit forces on shoulders increase risk of injury to this area of the body?
• Could there be risk in emergency situations?
• Could there be risk due to elastic band snapping and recoiling?

FAQs about the proper care and maintenance of the Apex exosuit, as well as warranty information.

• Would a spill damage the Apex?
• How long does the Apex last?
• What is HeroWear’s return policy?
• Will the warranty cover outdoor use, including use in the rain, if the Apex is covered by rain gear?