Our Team Is Ready to Assist You

 

Every Apex purchase comes with HeroCare: our customer service and support program. Like our exosuit, our team stands ready to offer reliable assistance, whenever you need it. HeroCare assists you with whatever you need, from assembly and fitting to training and storage, to gathering user feedback and data to support your transition to the exosuit era.

 

If you are looking for tutorial videos and articles on Apex use and maintenance, this support page can be a helpful reference tool for you. If you can’t find an answer, contact us by filling out the form at the bottom of this page.

Popular Resources

Apex 2 Measurement Guide (PDF)

Apex 2 Wear & Use Guide (PDF)

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Apex 2 User’s Manual (PDF)

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Apex 1 Resources

Apex 1 Measurement Guide (PDF)

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Apex 1 Wear & Use Guide (PDF)

English • ES  •  FR  •  DE  •  JP  •  KO  •  AR

Apex 1 User’s Manual (PDF)

English • ES  •  FR  •  DE  •  JP  •  KO  •  AR

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Apex Warranty Information

Visit our Knowledge Base for essential tips, detailed guides, and answers to your frequently asked questions, ensuring you get the most out of your Exosuit.

Still have a question? Contact the HeroWear team!