Our Team Is Ready to Assist You


Every Apex purchase comes with HeroCare: our customer service and support program. Like our exosuit, our team stands ready to offer reliable assistance, whenever you need it. HeroCare assists you with whatever you need, from assembly and fitting to training and storage, to gathering user feedback and data to support your transition to the exosuit era.


If you are looking for tutorial videos and articles on Apex use and maintenance, this support page can be a helpful reference tool for you. If you can’t find an answer, contact us by filling out the form at the bottom of this page.

Popular Resources

Apex 2 Measurement Guide (PDF)

Apex 2 Wear & Use Guide (PDF)

English ES FR PL

Apex 2 User’s Manual (PDF)

English ES FR PL

Apex 1 Resources

Apex 1 Measurement Guide (PDF)

English • ES  •  FR  •  DE  •  JP  •  KO  •  AR

Apex 1 Wear & Use Guide (PDF)

English • ES  •  FR  •  DE  •  JP  •  KO  •  AR

Apex 1 User’s Manual (PDF)

English • ES  •  FR  •  DE  •  JP  •  KO  •  AR

Order Replacement Parts

Apex Warranty Information

Browse by Topic



Fitting and
Comfortable Wear

Work Conditions
and Use

and Design

Risk Reduction
and Safety

Care and

All Topics

Still have a question? Contact the HeroWear team!