What is HeroWear’s return policy?
Customers may return any equipment in like-new condition within 30 days from delivery date for a full refund ofRead More
care
How to inspect the Apex?
How to check the Apex for safety and proper function Visually inspect your Apex exosuits daily. Be on the lookoutRead More
Will the warranty cover outdoor use, including use in the rain, if the Apex is covered by rain gear?
We’d Love to Take a Look Although the Apex is not intended for outdoor use in the rain, if youRead More
How long is the warranty and what does it cover?
HeroWear offers a 1-year warranty on the entire Apex suit. HeroWear warrants this product to be free from defects inRead More
How long does the Apex last?
Factors for the Lifespan of the Exosuit The Apex’s lifespan depends on many factors including but not limited to theRead More
Would the Apex break down after a while?
Normal Wear and Tear Applies to Exosuits Yes. Like all clothing, tools, and personal protective equipment (PPE), normal wear andRead More
Would a spill damage the Apex?
Avoid Getting Gasoline, Paint, or Cement on the Exosuit The impacts of gasoline, petroleum products, oil and water paints, andRead More
Does rain damage the Apex over time?
Water Damage Could Accelerate Wear and Tear If the switch and clutch mechanisms of the current version of the ApexRead More
How should the Apex be cleaned and stored?
Instructions for Cleaning, Sanitizing, and Storing (including Recommended Cleaning Products) The Apex is designed to be very low maintenance. OutsideRead More
Can you wear the Apex every day?
An Exosuit Designed for Everyday Use Yes, the Apex can be worn and used every day.