7) Care and Maintenance

FAQs about the proper care and maintenance of the Apex exosuit, as well as warranty information.

What is HeroWear’s return policy?

Customers may return any equipment in like-new condition within 30 days from delivery date for a full refund ofRead Morecare,maintenance,policy,return

Tracking Apex Use and History

We recommend that the full history of each Apex exosuit’s wear, use, care, and maintenance should be documented for laterRead Morechart,history,inspection,template,tracker,tracking

Will the warranty cover outdoor use, including use in the rain, if the Apex is covered by rain gear?

We’d Love to Take a Look Although the Apex is not intended for outdoor use in the rain, if youRead Moreapproved uses,care,limitations,maintenance,warranty

How long is the warranty and what does it cover?

HeroWear offers a 1-year warranty on the entire Apex suit. HeroWear warrants this product to be free from defects inRead Morecare,limitations,limits,maintenance,warranty

How long does the Apex last?

Factors for the Lifespan of the Exosuit The Apex’s lifespan depends on many factors including but not limited to theRead Morecare,limitations,limits,maintenance,warranty

Would the Apex break down after a while?

Normal Wear and Tear Applies to Exosuits Yes. Like all clothing, tools, and personal protective equipment (PPE), normal wear andRead Morecare,limitations,limits,maintenance,warranty

Would a spill damage the Apex?

Avoid Getting Gasoline, Paint, or Cement on the Exosuit The impacts of gasoline, petroleum products, oil and water paints, andRead Morecare,limitations,maintenance,warranty,water

Does rain damage the Apex over time?

Water Damage Could Accelerate Wear and Tear If the switch and clutch mechanisms of the current version of the ApexRead Morecare,limitations,maintenance,outdoor,warranty,water

How long does the Apex exosuit take to dry?

Usually Hang Dries in About an Hour Drying time depends on how wet the Apex gets, and the temperature andRead Morecare,maintenance,water